How do I return an item?
Please fill out the Return Authorization form, or call us at (510) 324-2299 to obtain a Return Authorization (RMA) number and a return address. Please DO NOT send products back to us without an RMA number; we cannot issue a credit for returned items without one.

What is the return policy on SFCable.com products?
The SFCable.com Satisfaction Guarantee: "We guarantee your absolute satisfaction - 100% of the time." If you are dissatisfied with our products within 30 days of receipt, please send it back for exchange or refund, "NO questions asked, NO restocking fee!" 

I returned a product by mail, but have not yet received a refund.
Returns are processed within 7 days from the time we receive your return package. For an immediate response, please call us at 1-888-275-8755 or 1-510-324-2299.

How much of the amount for the original order will be credited?
Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product with "Free Shipping," our actual shipping costs will be deducted from your return refund. All returned products must be in their original condition and packaging; otherwise, additional charges may be applied.