To receive free ground shipping, enter the promo code in the promotion code box in your Checkout session. This offer applies to standard shipping on Internet orders only and does not apply to the out-of-stock item. FREE GROUND SHIPPING only applied if ship the lower 48 states . When selecting shipping method in the "Shipping/Payment Info" section of checkout, be sure to select the Free Ground Shipping . Free Shipping does not apply to PO Box, APO , APE, FPO, DPO, or like address. Free Shipping promotion is valid on online orders ONLY excluding phone orders, mail orders, faxed orders or purchase orders.
NOTICE: Free shipping is non-transferable. You MUST select UPS GROUND in order for the free shipping to apply. We will not honor the "FREE GROUND SHIPPING" if you did not select it during checkout process. Free shipping will be deducted at the last Checkout page before final checkout confirmation. Free ground shipping is applicable to orders at least $50.00 (excluding taxes and handling charge) to all lower 48 states only.
SFCable.com offers lifetime warranties on cables and non-electronic products. If you believe that a product you purchased from us is defective, please call 1-888-275-8755 (toll free) or 510-264-9988, and we will troubleshoot the problem. If the product is verified to be defective (within the warranty period), we'll be happy to exchange the item for a new one. Please send the product back to our facilities for testing. See our Return Policy & Procedure Details.
**You will be responsible for return freight. SF Cable will reimburse the replacement freight if the reason for return is product defect/warranty replacement.**
Warranty Period (Starts From The Invoice Date):
Cable and non-electronic products: Lifetime Warranty
Switches and other electronic products: 1 year
Laptop batteries & AC adapters: 6 months
Printer toners: 1 year
Network racks & accessories: 25 years
Warranty information on specific products is found on each product page. Just search for the product name on our website.
SFCable.com shall under no circumstances be held liable for special, incidental, or consequential damages, including loss of profits, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.
Paypal, Checkout by Amazon, Cashiers Checks and Money Orders
Bank Wire Transfer (*required for all international orders over $1000, no exceptions)
To apply for Net 30 Days Terms, please fill out an Account Setup Form
I sent in a money order. How do I know SFCable.com got it?
It takes 2-3 days to process orders by mail. Please include your email address so we can notify you when your order has been processed. For any questions, call us at 1-888-275-8755.
Does SFCable.com charge sales tax?
SF Cable only collect sales tax of 7.25% in California. Orders shipped to or picked up in Hayward, CA will be charged a 9.75% sales tax. We do not collect taxes shipped to other states.
I am a tax-exempt. How do I place an order with SFCable.com without being charged for tax?
Method 1 (recommended): For Tax Exempt customers, fill out the reseller form . Fax the form and Proof of Tax Exemption to 510-264-9989. After processing, we will set up an online tax exempt account for you.
Method 2: After submitting your order, fax us your Certificate of Resale or your Government Tax Exempt Permit (Fax: 510-264-9989). Include the sales order number, and we will refund your tax charge. Then we will set up your online account to avoid tax charges on future orders. All customers outside of California will not be charged any extra sales tax, and thus do not need a reseller tax exemption form.