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Terms & Conditions

Please read below carefully. Your placement of an order implies acceptance of our terms and conditions. SFCable.com reserves the right to change these terms and conditions at any time, as well as the right to refuse service to persons, companies or agencies.

1. Introduction
Welcome to SF Cable, your reliable source for high-quality electronic products: power cords, computer cables, fiber optics, networking, audio, adapters, HDMI and many mores. These Terms and Conditions govern your use of our website and services.

2. Product Information
SF Cable strive to provide accurate and detailed descriptions of all our products. Please note that slight variations in color and design may occur.

3. Pricing & Specifications
As the terms of pricing and specifications stated on our website can change at any time without notice, please contact us to verify the current terms. Furthermore, SFCable.com reserves the right to correct any typographical errors.

4. How to Order
There are three (3) ways to order: 1) through our website, at www.sfcable.com, 2) call us toll-free at 888-275-8755, or locally, at 510-264-9988, or 3) fax us at 510-264-9989.

5. Order Changes/Cancellations
Orders are processed immediately for same-day shipment. Changes or cancellations cannot be made once an order has been shipped. If an order ships that you wish to cancel, simply refuse the entire order on arrival. You will be responsible for all freight charges. To return a portion of the order, please see our Product Return Policies.

6. Mistaken Orders/ Wrong Products
Items purchased in error can be returned. In cases where our website, staff or any written information from SFCable.com results in an erroneous order, SFCable.com will pay for the return of the items.

7. Payment Method
SFCable.com accepts:

  • Visa, MasterCard, Discover and Amex
  • Government Card
  • PayPal, Amazon Pay
  • Bank wire transfers
  • Net 30 Days upon approval. To apply for this, please fill out an  Account Setup Form
8. Sale Taxes

Sales Tax Policy for SF Cable

In compliance with state and local tax laws, SF Cable is required to collect sales tax on orders shipped to certain states where we have established a nexus. A nexus is a legal term indicating a significant presence in a state, either through physical operations, sales volume, or other business activities.

States Where Sales Tax is Applied:

  • California (CA)

  • Florida (FL)

  • Georgia (GA)

  • Illinois (IL)

  • Michigan (MI)

  • Minnesota (MN)

  • Mississippi (MS)

  • Nevada (NV)

  • New Jersey (NJ)

  • New York (NY)

  • North Carolina (NC)

  • Ohio (OH)

  • Virginia (VA)

  • Washington (WA)

  • Wisconsin (WI)

How Sales Tax is Calculated:

  • The sales tax amount will be calculated based on your shipping address and will reflect the applicable state and local tax rates.

  • This tax will be displayed at checkout, providing full transparency on the final cost of your purchase.

Further Information:

  • SF Cable is dedicated to following the legal requirements for tax collection and remittance in these states.

  • If you have tax-exempt status or any queries regarding sales tax on your order, please contact our customer service at Toll-Free: 1-888-275-8755 or local: 1-510-264-9988 or email to customerservice@sfcable.com for assistance.

We value our customers and strive to ensure a smooth shopping experience, including transparency in how sales taxes are applied to your purchases.

There are two (2) ways to submit an order without being charged a tax: (1) please fill out this Certificate of Resale form, and fax it to us. We will set up an online login account for you, and when you use it, we will know that you are tax exempt and you will not have to worry about the issue. This is the way we recommend. 2) After you've submitted your order, please fax us a (510-264-9989) your Certificate of Resale or your Government Tax Exempt Permit, include the sales order number, and we will refund your tax charge. Then we will set up an online account so that you will not be charged a tax on your future orders. All customers outside of California will not be charged any tax, and thus do not need a reseller tax exemption form.

9. Purchase Order
We accept purchase orders from public schools, universities, hospitals, government agencies and Fortune 500 companies. For all other organizations, please fill out our Credit Application Form and fax it to 1-510-264-9989. Allow 3 to 5 business days for processing.
Please Note: A purchase order (Net 30) of less than $25 will be charged a $5 fee for handling.

10. Order Delivery Estimate Time
Order In-Stock Items by 1PM PST on:Delivery MethodReceive on:

Monday-Friday Overnight* Next Day
Saturday & Sunday Overnight* Tuesday
Monday 2nd Day Wednesday
Tuesday 2nd Day Thrusday
Wednesday 2nd Day Friday
Thrusday 2nd Day Monday
Friday 2nd Day Tuesday
Friday Overnight* Monday
Ground Delivery Service: A reliable door-to-door option. Ground Delivery Services delivers your packages within seven days, depending on location.

Usually ships in 1 Day
This product is in-stock in our warehouse.

Usually ships in 1-2 Days
This product is in-stock with our vendor.

11. Shipping and Handling

If you order in-stock items before 1PM PST, they can usually be shipped the same day. We offer a variety of shipping alternatives: the US Post Office, UPS, Overnight Truck Service (upon request) and FEDEX (upon request).

For orders shipped internationally, the customer is responsible for any customs and/or duty fees. Shipments refused at the time of delivery due to an unwillingness to pay customs fees are not refundable.

12. Return & Refund Policy

SFCable.com will accept the return of merchandise within 60 days of ship date. In order to return merchandise, you must obtain a Return Merchandise Authorization (RMA) number from SFCable.com. To obtain an RMA number, please contact Customer Service at 510-264-9988, or fill out a Return Authorization form to obtain a Return Authorization (RMA) number. (Please see SF Cable Return Terms in full).

13. Customer Privacy

SFCable.com only collect and use customer information solely for order fulfillment purposes. For full details, please refer to our Privacy Policy on the privacy page https://www.sfcable.com/privacy-policy.html.

14. Mobile Texts

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from SF Cable, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Message & Data rates may apply. Message frequency will vary. SF Cable reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. SF Cable also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. SF Cable, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages. By signing up for SF Cable texts, you agree that the collection and processing of your personal data will be in compliance with the SF Cable's Privacy Policy. For questions, please call SF Cable Customer Service at 1-888-275-8755 or local: 1-510-264-9988 or email us at customerservice@sfcable.com.

Text the keyword STOP, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that SF Cable and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from SF Cable through any other programs you have joined until you separately unsubscribe from those programs.

15. Intellectual Property Rights
All content on this website, including text, graphics, logos, and images, is the property of SF Cable or its content suppliers and protected by international copyright and intellectual property laws.

16. Limitation of Liability
SF Cable will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

17. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States.

18. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site following any such changes constitutes your acceptance of the new Terms and Conditions.

19. Contact Information
If you have any questions about these Terms and Conditions, please contact us at
SF Cable, Inc.
28300 Industrial Boulevard Suite F
Hayward, CA 94545-4439 ‎
Monday-Friday:
8:00 AM to 5:00 PM PST
Toll-Free 1-888-275-8755
Local 1-510-264-9988
Fax 1-510-264-9989



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