Product Warranties Lifetime Warranty's 100% satisfaction garuantee

Product Warranty offers lifetime warranties on all of our cable and non-electronic products. If you believe that a product you purchased from us is defective, please give us a call at toll-free: 1-888-275-8755 or Local: 510-264-9988 and we will either fix the problem or, having verified that the product is indeed defective, we'll be happy to exchange the item for a new one (if it falls within the warranty period).

If you are not satisfied with products within 30 days after delivery, please send it back for exchange, or a refund – no questions asked, no restocking fee! Shipping and handling cannot be reimbursed, however, so please be aware that if you are purchasing a product that has free shipping, our actual shipping costs will be deducted from your return refund.

We must receive all returned products in their original condition and packaging; otherwise, additional charges may be applied. Please see our full return policy for details.

Warranty Period (starting from the invoice date):
 - Cable and non-electronic products: Lifetime Warranty
 - Switches and other electronic products: 1 year
 - Laptop batteries & AC adapters: 6 months
 - Printer toners: 1 year
 - Network racks & accessories: 25 years

To look up basic warranty information, find the product using one of our searches. shall under no circumstances be held liable for special, incidental, or consequential damages, including loss of profits, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

RoHS Compliance