SFCable.com offer lifetime warranties on all of our cables and non-electronic products. If you think product's defective, simply give us a call at 510-324-2299. Please let us know what is wrong with the product. We can often solve the problem with some troubleshooting methods. Once verified that the product is indeed defective we'll be happy to exchange the item for a new one within warranty period of products.

Our Satisfaction Guarantee "We guarantee your absolute satisfaction - 100% of the time." If you are not satisfied with products within 30 days of receipt, please send it back for exchange, or refund. "NO question ask! NO restocking fee!" Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. All returned products must be in original condition and packaging; otherwise, additional charges may be applied.

Warranty Period ( start from invoice date):
 - Cables and non-electronic products: Lifetime 
 - Switches and other electronic products: 1 year
 - Laptop Battery & AC adapter: 6 months
 - Printer Toners: 1 year
 - Network Rack & Accessories: 25 years

* To look up basic warranty information, find the product using one of our searches. Warranty information is listed under "Product Details page" near the bottom of the page.

SFCable.com shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.